Overview

There is psychological evidence that the human brain interprets criticism as a threat to survival, and poorly managed feedback can create conflicts in workplaces. Giving and receiving feedback as a leader is not only unavoidable but also highly important for the cohesion and productivity of your team. Its absence or bad execution is the number 1 mistake in leadership communication and teamwork.

This workshop provides participants with a proven framework and immediate actionable skillset to share and take feedback in ways that improve performance, build stronger relationships, and increase engagement and commitment. Managers will master the art of giving and receiving feedback well to build confident and result-oriented individuals and teams reaching for increased productivity

Areas covered

• The psychology of feedback in executive leadership
• The ‘push’ and ‘pull’ factors of human learning
• Exploring feedback models, when to use them and consolidating actions
• Subconscious bias and the false consensus effect
• The performance management cycle: feedback conversations
• Models for giving constructive criticism and praise
• Making sense of conflicting feedback on your leadership
• Managing the critical voices inside your head